FREQUENTLY ASKED QUESTIONS

We accept the following payment methods Visa Mastercard Maestro American Express Bank Transfer Paypal

Have you received errors upon checking out? Payment failed during checkout could mean your unable to place an order on the site. to resolve this we suggest Delete cookies Use another browser Lack of funds Bank is refusing transaction Wrong billing information try contacting your card provider for the best possible advice and also contact suport Contact - Support@dripndrowntown.com

Drip N Drown Town use only the best encryprtion software to insure the security of your personal and financial details. All card transcations use Secure Socket Laer (SSL) technology to ensure the encryption of sensitive information to and from our website.

Your card will be charged at the time you place your order after your card issuer has made releveant security and fraudd checks.

To complete a purchase you must first have your desired product in your cart. After this view your cart, and you will be displayed a checkout icon. Before clicking on this, you must select the shipping country that will then update the shipping costs. When this matches where you want to send our order click checkout which will then ask you for personal information to complete your order.

All stock is diplayed on our website, unless it displays out of stock it is avalible.if a item however does become out of stock you will be contacted regarding a refund or an exchange.

Once orders are accepted we cannot amend them whasoever, this includes changing the shipping address. Please ensure a suitable shipping address when placing an order with us.

Once your order is received, you will receive a confirmation email including a invoice. if not contact us.

return & exchange policy Return ​ Refunds and exchanged are accepted returns if you are not satisfied with your order within 14 days of being received. - Under no circumstances will a return or exchange be accepted should the label of been tampered with or removed from the product - ​ Please contact us by e-mail (Support@dripndrowntown.com) within days of receiving your order in order process the return as quick as possible. Exchange ​ One exchange only is permitted per order.Another exchange will declined. ​ In the even of an exchange there is no additional shipping cost for UK orders.exchanges are based on currently available stock. ​ International orders are subject to pay for shipping should you wish to exchange an item. ​ Returns for UK/International buyers must be received within 14 days. ​ returns are only accepted if the item is unused and new. Any indication that the item is used will nor be accepted. we don't accept the return of socks & earrings/undergarments for hygiene reasons. items preferably should be returned in its original packaging all tags must be attached to the item and must show no signs of wear. shoe boxes must be undamaged as they are apart of the product. returns & exchanges must be returned by courier service, tracked. ​ funds for returned items can only be credited to the original payment method. ​ Compulsive returns ​ Exchanges and refunds are offered for customer satisfaction with their purchases however excessive returns may be refused. ​ goods are fully insured during transit and goods become the full responsibly of the recipient once delivered. in the event of you being offered a refund full legal ownership of the goods is reverted back to Dripndrowntown.com. any further information required feel free to contact us by email.

Ceating an account comes with benefits. It cludes the following: Fast and easy checkout Track your order and its status kept up to date with promotions or new stock addresses are saved